When Accidents Happen, We're Here For You.
Lic# 02735A | 556 Market St. Newark, NJ 07105
    Delivery Prep
    Photo Inspections
    Kit Install
    Customer Service
    After Hour Towing
Customer Service
At New Lusitana, we take customer service personally. From the moment you walk through our door, we take care of any needs or special requests you have.

We understand how inconvenient it is for you to be without your vehicle, that is why we take customer service seriously. We take the time to thoroughly explain all aspects of the estimate, repair process, paperwork required.

Since all our business is based on referrals, we save money on advertising. We pass these savings onto you in added value services so that you can refer us to your family and friends too!

We understand how hard it it to find an auto body shop that is straight forward and honest. New Lusitana values transparency and always upholds its honesty. We have built a superb relationship with our clients, insurance agencies, and suppliers through our unwavering commitment to honesty.

We know that an educated customer is our best customer, that's why we take the time to thoroughly explain every step of the process to you.

Unfortunately, women are often discriminated against in an auto body shop. We frown upon this and invite women to take a breath of fresh air at New Lusitana. Here you will feel at total ease as we treat you with the respect and dignity that you deserve.

Above all, we LOVE customer service. The best part of our day is when we see the astonished faces of our customers when they see their vehicle ready for the first time. We understand that an accident can be a very stressful time, that's why we make every effort to ensure that your experience with New Lusitana is a pleasantly memorable experience.