When Accidents Happen, We're Here For You.
Lic# 02735A | 556 Market St. Newark, NJ 07105
    Delivery Prep
    Photo Inspections
    Kit Install
    Customer Service
    After Hour Towing
At New Lusitana auto body we make every effort to use our expertise in writing a thorough, comprehensive report of the damage. The “damage report”, or estimate as it is more commonly called is a visual inspection list containing the needs of your vehicle to return it pre-accident condition.

Accurate damage identifications is of the utmost importance when your vehicle is actually in the shop. Speedy repairs can be made by having all parts on hand...before the repair begins. That is why it is important to make a thorough pinpoint examination of the affected areas of the vehicle.

'Hidden damage' is damaged parts that are not visible until repairs begin. Our research details that 'hidden damage' occurs in approximately 53% of estimates. We have developed systems to attempt to capture these instances and reduce the occurrence. When this happens, we inform you and file an insurance claim amendment to notify the insurance company of the extra costs discovered during the job.

Consequently, you may find items included on you estimate that may have been forgotten or excluded from other estimates. Please ask for further explanation from our staff.