When Accidents Happen, We're Here For You.
Lic# 02735A | 556 Market St. Newark, NJ 07105
Links
Privacy Policy
Protecting your privacy is extremely important to newlusitanaautobody.com (New Lusitana). We strive to keep your personal information confidential. By ensuring that you are aware of and understand the New Lusitana Client Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information
We collect personal information to provide form completion services. The information we require is the absolute minimum necessary. New Lusitana uses your personal information to provide you with superior customer service, and to communicate with you regarding your reservation. In addition, we use your personal information to keep you up to date on the latest service announcements, feature updates, special offers, and other information we think you would like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and improve our service further.

How we collect personal information
We collect information about you at the time you sign up for our service, and any time we enter information into our database. The latter is necessary to make that information available to you via our form delivery service. In addition, when you sign up for a New Lusitana service, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database. To save you time and make our web services even easier to use, some areas of the New Lusitana web site allow you to create an "Client ID" using your personal information and a username. The system saves your information and assigns you a unique New Lusitana Client ID. Next time you log into the client section of our web site the system will automatically look up the information it needs.

When we disclose personal information
Because the ability to communicate with our clients during the form completion process is absolutely essential, your personal information may be shared with other New Lusitana employees. They will protect your personal information in accordance with the New Lusitana Customer Privacy Policy. New Lusitana will not share your personal contact information with other companies unless you specify otherwise. New Lusitana works with other companies that help us provide New Lusitana services to you, and we may provide your personal information to these companies. For example, should we need to forward written documents to you we give shipping companies this information so they can deliver more efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with New Lusitana policies.

How we protect your personal information
New Lusitana safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. The New Lusitana web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To sign up for New Lusitana's service, or to log into the client section of the web site, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card or checking account information while it is transmitted over the Internet.

Collecting other personal information
When you browse New Lusitana web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using. Like many web sites, the New Lusitana web site uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better. We may use third-party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every New Lusitana employee and staff member.
New Lusitana does not knowingly solicit personal information from children or send them requests for personal information.
New Lusitana's web site may contain links to other sites. New Lusitana does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The New Lusitana Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.